Zenyum Invisible Braces
How do Zenyum invisible braces work?
Our 3D-printed invisible braces are a safe and simple way to help you get a confident smile. Here’s how the process works:
- Send us pictures of your teeth. (This step is absolutely free!)
- We’ll determine if you’re eligible for Zenyum Invisible Braces. Go for a 3D scan at one of our partner clinics. (This will cost between $150-$200, to be paid directly to the clinic and subjected to GST.)
- Review your customised aligners treatment plan created by our labs.
- Approve your new smile and start your clear aligners treatment. If you approve, here’s where you pay $2,790-$5,090* to begin your ZenyumClear journey.
- You’ll have to wear your aligners for 20–22 hours daily, only removing them while eating, drinking or cleaning them. We’ll send you detailed care instructions with your clear aligners package, so you know exactly what to do.
*Prices above do not include a) the $150-$200 charged for your first dental consultation b) an additional $100 should you require a repeat 3D scan of your teeth for refinements.
Prices are also captured on a bi-weekly basis and may be subject to change.
How long would my ZenyumClear Aligners Journey take?
Treatment time varies on a case-by-case basis, but smile transformations on ZenyumClear Aligners take an average of 3 - 7 months. Due to the more extensive nature of ZenyumClear Plus and ZenyumClear Extra Aligners, treatment can take up to 15 months.
When will I start seeing results?
Most aligner wearers start seeing a difference 2–3 months after beginning treatment.
Can Zenyum Invisible Braces treat only my upper or lower teeth?
Zenyum Invisible Braces is designed to treat both upper and lower teeth at the same time, because this gives better and more predictable results. If your teeth are crooked on one jaw only, we’ll focus tooth movement on that arch, with just small movements of the teeth of the opposing jaw.
I’m below 16. Can I get Zenyum Invisible Braces?
Zenyum Invisible Braces is suitable for teens aged 13 and above, only if their full set of permanent teeth are developed. To determine your eligibility, we encourage you to submit a Free Smile Assessment. Once you complete that, our team will contact you with further information on your Smile Journey.
What if I’m not happy with my smile after the aligner treatment?
We’re dedicated to helping you smile more, so we’ll provide you with additional sets of invisible braces at no extra cost. Note that this will require a rescan of your teeth which costs about $100 – paid directly to the clinic.
What’s the difference between Zenyum Invisible Braces and other aligner brands?
The difference is our treatment combines both professional orthodontic expertise with remote-monitoring technology for an experience that’s both safe and hassle-free. Many other clear aligner brands offer only a more traditional, lengthier treatment, or a less-safe DIY process.
I was told I need to extract my wisdom teeth. Do I have to remove them before starting my clear aligner treatment?
Most patients don’t require their wisdom teeth to be extracted unless they’re causing a problem. To find out if you need to remove yours, take our free pre-assessment. If you pass, you’ll be invited for an initial consultation, where our dentist partner will examine your teeth and advise you.
ZenyumFresh™
Why do I need both the ZenyumFresh Day! and ZenyumFresh Night. toothpaste? How are they different?
Traditional toothpastes are usually one-type fits all; which is great if your morning is identical to your night, but it's not. This is why ZenyumFresh Day! Toothpaste contains a papaya enzyme that brightens your smile.
At the end of your day, the ultra fine-grade activated charcoal in the ZenyumFresh Night. Toothpaste polishes off any stains.
It’s simple—your smile has different needs at different times of your day. The answer? This New Smile Ritual.
What makes toothpaste foam when I’m brushing?
Most toothpastes rely on sodium lauryl sulfate (SLS) to create foam while brushing. ZenyumFresh toothpastes use organic ingredients such as coconut oil, which foam less but are better at keeping your smile hydrated and breath fresh!
Will my teeth feel sensitive after using whitening toothpastes?
They won't! Our papaya-based whitening enzymes are gentle on your enamel, while sodium fluoride repair and strengthen your teeth to further protect you from sensitivity.
What makes ZenyumFresh Floss environmentally-friendly?
While most floss picks are made of plastic, ZenyumFresh Floss is made of 60% cornstarch. It’s also vegan-friendly, cruelty-free, and made without PFAS and BPA.
Will the floss picks make my gums bleed?
Some level of minor gum bleeding is normal especially if you're a first time floss user. That being said, ZenyumFresh Floss is specifically designed with nylon threads that glides easily between teeth surfaces - this means it's gentle on your gums, but tough on food debris and bacteria.
Do ZenyumFresh toothpastes really whiten my teeth?
They do, and in two ways too! Papaya enzymes (papain) work on whitening and plaque reduction while polyvinyl pyrrolidone (PVP) targets stubborn stains.
Does ZenyumFresh Breath Shield contain alcohol?
You’re in luck — ZenyumFresh Breath Shield is alcohol-free, which means your mouth won’t feel dry after using it.
Will my mouth burn after using the mouthwash?
No, ZenyumFresh Breath Shield is alcohol-free. This means your mouth won’t have the usual burning sensation that occurs with common mouthwash brands. Instead, it just feels minty fresh and clean.
What is the shelf life of ZenyumFresh products?
- ZenyumFresh Day! And Night. Toothpastes have a shelf life of 12 months.
- ZenyumFresh Breath Shield has a shelf life of 6 months.
- ZenyumFresh Floss has a shelf life of 5 years.
How long will my order take to arrive?
All orders are dispatched as soon as possible from the moment of payment. Delivery usually takes 7 working days for our customers in Singapore or 14 working days if you’re in Malaysia. We try to fulfill every order as quickly as we can, though in some instances there may be Covid-19 related delays.
Do I get a discount if I buy The New Smile Ritual bundle?
Yes! We want everyone to enjoy building a whole new smile ritual, so you get over 20% off when you buy the full bundle.
Where are ZenyumFresh products made?
All ZenyumFresh products are designed with love in Singapore.
ZenyumFresh Day! & Night. Toothpastes and Breath Shield are produced in the United Kingdom, while ZenyumFresh Floss is produced in China.
ZenyumSonic Toothbrush
What exactly is sonic toothbrushing?
First things first: A sonic toothbrush isn’t the same as an electric toothbrush! Sonic toothbrushes like ZenyumSonic are much more effective than electric toothbrushes, because of two main differences:
- Brush speed
- Brush shape
Brush speed: ZenyumSonic vibrates at 33,000 times per minute – that’s between 5–10 times as fast as an electric toothbrush! And while we’re talking about good vibes, it’s the brush hairs that vibrate, not the brush head. This combo of speed and multiple vibration points stirs up fluids in your mouth, so hard-to-reach areas are better targeted and you get a more effective clean.
Brush shape: The unique oval shape of the ZenyumSonic brush head lets you cover a wider surface area with a single brushing motion. Broader sweep = better clean.
Each ZenyumSonic is also fitted with premium DuPont brush heads, which are soft and engineered to be better for your gums.
What kind of teeth is ZenyumSonic best suited for?
ZenyumSonic has 3 custom modes for all types of dental needs:
Clean: This everyday mode gives you a deep clean that tackles all the hard-to-reach areas.
Gentle: New to ZenyumSonic or have sensitive teeth? Use this mode for a more gentle clean.
White: This higher-speed mode has a polishing effect that gets rid of stubborn stains. Use for 30 secs after each Clean or Gentle brush.
Switching between modes is easy – just press the + button!
Where is ZenyumSonic made?
ZenyumSonic is co-designed with dentists in Singapore and made to our specifications in China.
Will there be more colours available?
ZenyumSonic is currently available in minimalist Black, White, Pink, Green, and Blue. We’re working on exciting new colours, so if you want to be the first to know about any new flavours, you can subscribe to our mailing list. Alternatively, you can follow our social channels for updates.
How long will my order take to arrive?
All orders are dispatched as soon as possible from the moment of payment. Delivery usually takes 7 working days for our customers in Singapore or 14 working days if you’re in Malaysia. We try to fulfill every order as quickly as we can, though in some instances there may be Covid-19 related delays.
To verify your package is on its way, you’ll receive an email from us and a tracking ID from our delivery partner, Ninja Van.
What’s in the box?
1 x ergonomically designed toothbrush body
1 x brush head
1 x wireless charging base
1 x USB charging cable
You’ll also get a handy guide to your ZenyumSonic and other goodies inside!
How do I activate my warranty?
Every ZenyumSonic comes with a one-year warranty. Check our Refunds & Exchanges Policy for details on what’s covered and what’s not.
To activate your warranty, download the Zenyum App for iOS or Android and follow these steps:
- Sign up for an account using the same email used to make your purchase
- Head to the ‘Activate Warranty’ section of the app
- Review your order details and slide to activate your warranty
- Your warranty is active and is trackable via the app at all times! You'll receive an email confirming the details
How does my ZenyumSonic one-year warranty work?
**Please know that your warranty has to be activated within 30 days from date of original purchase. Any claims that fall out of this requirement will be rejected.
All ZenyumSonic toothbrush sets come with a One-Year Warranty. Your Zenyum device’s warranty activation shall be accepted only if done within 30 days from the date of original purchase. The One-Year Warranty Period shall commence from the date of Warranty Activation. During the first 30-days Money Back Guarantee Period, we will accommodate all requests for refunds/exchange.
From the 31st day to the end of One-Year Warranty Period, the warranty only covers defects arising from electro-mechanical parts, which impact the normal functioning of the Product under normal, non-commercial use.
The warranty does not cover any damage due to improper usage and normal wear or use, especially regarding brush heads, material, aesthetic design and components that have negligible effect on the operation of the product.
The warranty becomes void if repairs are undertaken by unauthorised persons tampering with the product and is only valid in the country of purchase.
How to activate your warranty:
- Download the Zenyum App for Android or iOS
- Register the email you used to make your purchase and click on ‘Activate Warranty’
- Enter the serial number of your Zenyum device to activate warranty
- Confirm your items and you’re good to go! Your 1-year warranty period starts from the date of warranty activation and is trackable via the app at all times
How do I return my ZenyumSonic?
All ZenyumSonic toothbrush sets come with a 30-days Money Back Guarantee from the purchase date, ensuring you a full refund if you are not satisfied with the product.
However, if it’s been more than 30 days but less than a year since you’ve received your product, you are eligible for a replacement should it meet the warranty criteria.
Before you send back your purchase, do contact us. Simply email smilecosmetics@zenyum.com to submit your request with your name, order number and reason for doing so. Once our team approves your request, you will be contacted with further instructions.
In order to send your ZenyumSonic back to us:
Place your item back in its original Zenyum box or other suitable packaging
All accessories originally included with your purchase must be included with your return
We will refund the cost of the product, less any shipping and handling charges that you paid. Once your item has been received by our team, we will process your request and notify you.
How do I apply toothpaste to my toothbrush?
Splatter where it matters. Just squeeze toothpaste onto your brush head, then put your ZenyumSonic in your mouth before switching it on.
How long does ZenyumSonic last on a single charge?
Up to 3 weeks, so you don’t have to worry about constantly charging it.
How will I know when to charge my ZenyumSonic?
One glance at the 3 lights on the handle of your ZenyumSonic will let you know if it needs charging
When it’s on the charger base:
100% charged: All 3 lights are illuminated
99%-10%: The middle light will flash for 1 second every 10 seconds
Under 10%: All 3 lights will flash constantly
When it’s turned off:
100%-11% charged: No lights on
10%-6%: All 3 lights flash every second for 5 seconds (the brush will turn on)
Under 5%: All 3 lights flash every second for 10 seconds (the brush won’t turn on)
ZenyumBright™️ Invisible Whitening Strips
Are whitening strips safe?
Yes. The safety of the formulation has been evaluated and approved by a qualified assessor.
Can I leave it on overnight?
This is not a leave-on overnight product. ZenyumBright™ Invisible Whitening Strips are designed to dissolve safely in 15-20mins.
Can I use this with invisible braces on?
We don’t recommend it. You can put your invisible braces on after the strip fully dissolves.
My whitening strips don’t work
Make sure the strip is applied flat onto the surface of your teeth, at least twice a day. A 14-day consumer research teeth whitening study among 56 participants in the UK validated that our strips did whiten 4 shades brighter with proper use.
Will it damage bonded teeth?
The product is not to be used on loose teeth/dental restorations.
Is the whitening permanent?
The whitening result will need regular and consistent usage of the product. However the extent and duration of the whitening effect will depend on factors like food/drink consumption, oral hygiene practices, lifestyle choices, inherent teeth color and discoloration.
Is this product SFA-friendly?
ZenyumBright™ Invisible Whitening Strips meet the stringent regulatory standards for the product type and in the countries we are selling in. The scope of regulatory standards would cover ingredients to the final product.
Does this whiten without sensitivity?
In a consumer study with 56 participants, 93% of consumers expressed no teeth sensitivity.
It is further supported by a tooth enamel safety study, in which no dentine or enamel erosion was observed when using the whitening strips. There was also no change in microhardness of the enamel post treatment.
ZenyumSonic™ Go Toothbrush
What are the benefits of a sonic toothbrush?
A sonic toothbrush has been linked to several benefits, including whiter teeth, better plaque removal, healthier gums, gentler brushing and saliva stimulation. It’s also gentle enough for metal braces-wearers or whose with dental implants as it can clean hard-to-reach areas.
Is it safe for children?
ZenyumSonic™ Go can be used by children over 10 years old under adult supervision.
Is the ZenyumSonic™ Go waterproof?
ZenyumSonic™ Go is waterproof with an IPX7 rating, meaning it can be submersed in water at a depth of one metre, for 30 minutes. Safe to use in the shower.
What are the 3 brushing modes?
ZenyumSonic™ Go has 3 custom modes for all types of dental needs:
Clean: This everyday mode gives you a deep clean that tackles all the hard-to-reach areas.
Gentle: New to sonic brushing or have sensitive teeth? Use this mode for a more gentle clean.
White: This higher-speed mode has a polishing effect that gets rid of stubborn stains. Use for 30 secs after each Clean or Gentle brush.
How long will my order take to arrive?
All orders are dispatched as soon as possible from the moment of payment. Delivery usually takes under 7 working days for our customers in Singapore or 14 working days if you’re in Malaysia. We try to fulfill every order as quickly as we can, though in some instances there may be Covid-19 related delays.
To verify your package is on its way, you’ll receive an email from us and a tracking ID from our delivery partners.
How do I activate my warranty?
In your dashboard within the Zenyum app, select My Warranty and follow the instructions. You’ll need to locate your ZenyumSonic™ Go’s serial number to activate your warranty. Find this at the bottom of your device.
How long does ZenyumSonic™ Go last on a single charge?
One full charge can last 25 days, based on our testing and qualifications.
Will there be more colours available, like the ZenyumSonic™?
We never say never, so keep watching this space for new updates on all your favourite products.
How much does ZenyumSonic™ Go weight?
Only 97 grams, making it highly portable. Whereas ZenyumSonic™ weighs 130 grams.
Can ZenyumSonic™ Go fit in a travel pouch?
Yes, it’s designed to fit standard-sized travel cases and pouches.
Zenyum Waterflosser Pro
Is the Waterflosser Pro waterproof?
The Waterflosser Pro is NOT waterproof, and should not be used near standing bodies of water that it may fall/be dropped in to.
How do I use the Waterflosser Pro?
Starting with your back teeth, work towards your front teeth. Glide the tip along the gum line and pause briefly between teeth. Continue until you have cleaned the inside and outside of both your upper and lower teeth.
Is it safe for children?
The Waterflosser Pro is safe for children and those with special needs. Just make sure you supervise them while using.
Can Waterflosser Pro replace regular flossing?
The American Dental Hygienists’ Association recommends waterflossing over string dental flossing, citing studies proving that waterflossers are more effective at removing plaque and gingival bleeding than string floss.
Can I put mouthwash or other solutions in the Waterflosser Pro?
We recommend only putting water in the Waterflosser Pro, unless otherwise instructed by your dental care professional.
Why is my Waterflosser Pro not turning on?
Make sure you charge your Waterflosser Pro fully before using it for the first time! You’ll know by checking the LED display. You can also check the battery level by pressing the Mode button while the Waterflosser Pro is off.
How do I change the Waterflosser Pro jet tips?
Simply press the tip eject button to remove the tip currently in the Waterflosser Pro. Then, select your new tip into the knob of the oral irrigator handle till the new tip is properly in place.
Where can I get more specialty jet tips?
Only standard jet tips are available for purchase from Zenyum, so don’t forget to keep your specialty jet tips in tip top shape! If you’d like to get more standard jet tips, you can add them to your cart here.
My Waterflosser Pro is turned on, and the reservoir has been filled. Why isn’t there any water flow?
Make sure your filter is clean. To clean the filter,
Remove the tube the water flows from.
Rinse the tube in running water to clean the filter.
If your Waterflosser Pro is still unable to produce any flow of water, contact Zenyum customer service for assistance
How should I store my Waterflosser Pro after using it?
After you're done using your Waterflosser Pro (and have a squeaky clean smile as a result), turn the unit off and remove the reservoir.
To remove the reservoir component, here are the following steps:
- Hold the unit in your left hand and slide the reservoir down.
- Slide the reservoir down counterclockwise with your right hand.
- Then, empty any liquid remaining in the reservoir.
- Now, turn the Waterflosser Pro back on until the water flow stops.
You can now turn the Waterflosser Pro off and store it until your next use.
Your Health
Are Zenyum Invisible Braces safe to use?
Our invisible braces are made of medical-grade, BPA- free and latex-free plastic. We make them under the highest quality control standards so they’re completely safe to use.
I’ve never used a sonic toothbrush before. Will it cause any pain or sensitivity?
ZenyumSonic is guaranteed to give you a brushing experience you’ll love! If it’s your first time using a sonic toothbrush, try starting with the Gentle mode that’s designed to help you get used to fast vibrations.
Will ZenyumSonic whiten my teeth?
ZenyumSonic comes with a White brushing mode that helps polish your teeth and remove stubborn stains. But it’s important to note that you won’t get a professional whitening effect from a toothbrush.
Is ZenyumSonic suitable for kids?
Anyone over 10 years of age can use ZenyumSonic! But as with any toothbrush, parental supervision is advised to make sure your kid brushes their teeth correctly.
For Partners
Is there a fee to become a Zenyum partner?
No, there are no joining fees to be part of our network.
Are there any member fees?
We don’t charge any member fees.
Who can apply to be a Zenyum partner?
We accept inquiries from all locally certified dentists. Dentists without a strong background in invisible braces are required to go through our training modules, which we provide to our partners at no additional cost.
Are you hiring dentists for Zenyum clinics?
Zenyum only operates in partnership with local clinics – we don’t have our own locations. To partner with Zenyum you must be practicing at a local clinic with legal approval from the clinic owner.
I’m interested in joining. How do I become a partner?
Just fill out the form here and our partner manager will be in touch with you soon!
Where does the Zenyum partner network operate?
Zenyum is headquartered in Singapore and our network spans 7 countries in Asia – Singapore, Hong Kong, Indonesia, Malaysia, Taiwan, Thailand and Vietnam.
How do I monitor my patients during their treatment?
You’ll be able to track your patient’s progress at any time on the Zenyum App, where patients upload their photos weekly. Our technology and our team expertise reduces patient error and non-compliance for more predictable outcomes.
Pricing
How much do Zenyum Invisible Braces cost?
Your Zenyum Invisible Braces Journey combines professional orthodontic expertise with cutting-edge technology, giving you a safe and convenient experience. Here’s a breakdown of what you’ll pay during the entire treatment:
Initial dentist consultation:> $150 to $200 (depending on clinic charges; paid directly to clinic and subjected to GST)
ZenyumClear Aligners: $2,790*
ZenyumClear Plus Aligners: $4,490 - $5,090* (depending on your complexity)
Retainers: $300 a pair (optional) Retainer scans at $100 (before GST) may be required for a better retainer fit.
To find out more, click here.
*Prices above do not include a) the $150-$200^ charged for your first dental consultation b) an additional $100^ should you require a repeat 3D scan of your teeth for refinements. ^Prices are also captured on a biweekly basis and may be subject to change and GST.
Others
Why is the ZenyumSonic Toothbrush head smaller than a normal manual toothbrush?
ZenyumSonic has a smaller brush head to allow you to more easily maneuver around your teeth and target hard-to-reach areas with each brush. The vibrating brush hairs allow you to move gently across your teeth for maximum effect.
Can kids use the toothbrush?
They can! Anyone over 10 years of age can use the ZenyumSonic Toothbrush, but parental supervision is always advised to ensure a gentle brushing motion.
How does the Family Deal work?
With families in mind, we are offering a FREE ZenyumSonic™ Toothbrush when you buy 3 of any toothbrush set. Simply add 3 ZenyumSonic Toothbrush to your cart then enter the code ZENFAM to get a free toothbrush added.